Privacy Policy

ANA's Privacy Policy

We take your data privacy with the highest regard and respect your privacy. Thereby we are constantly finding new ways to ensure that we stay within the law in this matter. 

Rest assured that your personal data is used strictly in accordance with our Data Policy as stated below. By purchasing or subscribing to our page you thereby accept this policy. 

 

Security

All personal data is kept in a secure way with strict access controls. All persons handling such data are required to meet strict rules of confidentiality and we require them to strictly adhere to the terms of this Data Policy and the law. 

Stored Data

ANA by Karma maintains a subscriber list of emails to provide you with communications, newsletters and information on our initiatives. We will also update you on new product launches and promotional offers related to our products only.

In addition, we store the shipping addresses of customers who have purchase with us. This information is used solely to dispatch products and for internal demographic analysis purposes. 

We collect Google Analytics data from our website page views (this information does not identify you individually) that includes groups of users technical data (IP address, location, browser), demographics and browsing information. 

If you contact us via email we will generally have a stored copy of that email correspondence which may be used for internal reference. 

Reasons for requiring your data

We seek to: 

  • Maintain contact and regularly update customers and interested parties on our ongoing work, product launches, events and promotions. 
  • Build, refine, update and maintain our subscriber database.
  • Respond to any enquiries or other request received via email.

Confidentiality 

All of the stored associated data is kept secure and confidential. We do not share any of your details with outside organizations.

Opt out

Anyone who no longer wishes to be included in our mailing list database may request removal of their details and associated data by emailing happy@anabykarma.com. Such requests are processed fast, as ANA strives to avoid sending unwanted communications. You may resubscribe at any time!

In addition, there are opt out links for our mailing list included in all our newsletter correspondence.

Policy Review 

We keep this (and our other policies) under review. When made, changes will appear on our website and subscribers will be notified by email or another alert. This does not reduce or limit your rights under applicable Hong Kong laws.

Access and update rights – you have the right to request:

  • to receive a copy of data, if we hold data about you
  • a data correction
  • to be informed of the kind of data we hold and of our data policies and practices

We hope you find our Data Policy to be clear and fair, but please contact us at happy@anabykarma.com if you have any questions.